Gift Cards Terms and Conditions

Yotality gift cards are not subject to any service fees or expiration dates. Your use of a gift card constitutes your acceptance of the complete terms and conditions.  Yotality gift cards are redeemable for food, drink and eligible merchandise at participating Yotality locations in the US.  Eligible merchandise or services are determined by Yotality in its sole discretion and may be changed without notice.  Gift cards cannot be used to purchase other gift cards and you will not receive Reward Points for the purchase of any gift card.  Gift cards cannot be redeemed for cash or applied as payment to any Yotality account, unless required by law.    Unless you have an original sales receipt for your gift card and your 16 digit gift card number, the remaining gift card value will not be replaced if lost, stolen or damaged.  The replacement value will be the remaining gift card value at the time the loss, theft or unauthorized use is reported.

In the United States, you can load a dollar value on a Yotality gift card by using a credit card, debit card or cash by visiting any participating Yotaltiy location. You may not load more than $250 worth of value on each Yotality gift card. The minimum amount that must be loaded onto your Yotality gift card is $5. Yotality may change the maximum and minimum amounts at any time by notifying you at the point of sale, by phone when you call or on the Site, and such change shall not constitute an amendment to this agreement.

Lost, stolen or damaged Yotality gift cards may be replaced with a new gift card in the amount of any remaining balance on the gift card after Yotality’s receipt of the number and proof of purchase (i.e., receipt) of the lost, stolen or damaged gift card. If your gift card has been lost, stolen or damaged, please mail: (1) the number of your old gift card, (2) an original Yotality store receipt indicating the purchase of the gift card, (3) a copy of a valid government issued I.D. (Driver’s License, Military I.D., or Passport), and (4) your complete name and mailing address to:Yotality, 4 South Main Street, Suite 7, Pittsford NY, 14534.  Upon satisfactory receipt of these required information, Yotality will cancel your old gift card and issue a new gift card in the amount of any remaining balance on your old gift card on the date of Yotality’s receipt of the such information. The replacement gift card will be mailed to the address you provide, which must be a valid street address. P.O. Boxes will not be accepted. Please make a copy all documents you submit to us for your records. All documents submitted become Yotality’s property and will not be returned. Please allow up to 8 weeks for delivery of the replacement gift card. Yotality shall not be responsible for any lost, late, illegible, damaged, misdirected, incomplete or postage due mail. Reproduction, purchase, trade or sales of Report Form, gift card numbers, and or cash register receipts are prohibited. Fraudulent submissions may result in prosecution under applicable federal mail fraud statutes.

All disputes between you and Yotality regarding your purchase, use or non-use of any gift card shall be resolved by binding individual arbitration under the American Arbitration Association’s rules for consumer-related disputes. Neither you nor Yotality will participate in a class action or class-wide arbitration for any claims covered by these Terms. If this class action waiver is found to be unenforceable in a particular case, then this entire arbitration agreement shall be null and void in that case. These terms shall be governed by the Federal Arbitration Act and, where consistent, Texas law. Yotality reserves the right to change this dispute resolution provision, but any such changes will not apply to disputes filed before the effective date of the amendment. Your use of a gift card constitutes your acceptance of this arbitration agreement.

Terms & Conditions | All content © 2014 by Yotality